How SAA supports consumers
SAA supports consumers to confidently choose accredited professionals who deliver quality services for their renewable energy needs. This includes consumers considering solar and batteries for the first time or looking to expand their renewable energy system to better fit their situation.
To access rebates under the Small-scale Renewable Energy Scheme as well as many state-based programs, installers must be SAA accredited.
About SAA accreditation
Uplifting industry standards – SAA helps accredited professionals stay up to date with Australian Standards, industry best practices, evolving technologies and regulatory requirements through a continued professional development (CPD) program.
Industry collaboration – SAA works with industry stakeholders to strengthen industry practices, foster greater consumer choice and improve outcomes for consumers.
Education and awareness – SAA helps consumers make informed decisions by providing information about available solar and battery rebate programs in their state or territory and offering a way to verify whether an installer holds accreditation.
Choosing an installer
Before committing to a solar or battery installation, it is important to choose a qualified and reputable installer. Checking installer credentials can help ensure your system is installed safely, performs as expected, and is supported by appropriate consumer protections.
SAA accredits individuals, rather than organisations. When signing a contract with a business, check they have accredited installers. Before your installation begins, obtain the installer’s details to check their accreditation.
What to look for
Check installer accreditation – Check Installer Accreditation Status
Why choose an accredited installer
- Access available Small-scale Renewable Energy Scheme (SRES) incentives and eligible state or territory rebates.
- Accredited installers must meet industry standards and approved installation requirements.
- Compliance checks help ensure systems are installed safely and correctly.
Consider if the retailer is NETCC registered
The New Energy Tech Consumer Code (NETCC) is a voluntary consumer protection program that sets standards for the marketing, sales, installation, and after-sales support of solar, battery, and other new energy technologies.
Check installation company
While accreditation relates to individuals, it is also important to research the company you plan to engage. Look for:
- Customer reviews and testimonials
- Experience in solar and battery installations
- Clear warranty and service arrangements
- Transparent quotes and contract terms
More consumer information is available on the following websites:
