Compliments, Feedback or Suggestions
Share a compliment, provide feedback or suggest an improvement to an SAA service or process
We value your feedback. It helps SAA understand what is working well and where we can improve our services, information and processes. Use this page to tell us what worked well, share your experience or suggest an improvement.
If you are dissatisfied with a specific issue and would like SAA to respond or take action, please return to the Complaints page to find the option that best matches your concern.
Submit a compliment, feedback or suggestion
Use the form below to share your experience or suggest an improvement.
Frequently asked questions
What is the difference between feedback and a complaint?
Feedback includes compliments, comments and suggestions that may help SAA understand what is working well or improve its services and processes.
If you are dissatisfied with a specific issue and would like SAA to respond or take action, please return to the Complaints page to find the option that best matches your concern.
Will SAA respond to my feedback?
SAA will review the feedback you provide and share it with the relevant team where appropriate. While we may not respond to every submission, your feedback will help inform improvements to SAA’s services and processes.